Showing posts with label Milan. Show all posts
Showing posts with label Milan. Show all posts

Friday, May 02, 2014

Key for outlets: free wifi

Wi-Fi Signal logo
Wi-Fi Signal logo (Photo credit: Wikipedia)
Over the past few weeks we had our extended family from Shanghai over in Europe. That means a lot of shopping, especially in the affordable outlets. We visited those in Maasmechelen (Belgium), Aubonne and Lugano (Switzerland) and Serravalle near Milan (Italy).
Of course, they still wanted to make some pictures of important buildings and scenery for show off at home, but the availability of outlets was in the end more important, if they had to choose.
Most of the window shopping they had already done in China: the price difference (and the ability to get tax free services) for the same items is still a major draw for Chinese tourists to Europe.
Key tool proved to be, apart from the selection of brands the outlets were able to get, was a decent free Wifi connection. My family did not only try to satisfy their own needs, but also took a long list of items for their friends back in China or elsewhere in the world.
Talking real time to them, and sending pictures, was crucial to make purchasing decisions. Friends had to confirm before they dared to purchase items, and certainly giving advice and comparing real time prices in China over mostly WeChat.
Main disappointment was the Serravalle Outlet near Milan. The selection of stores was the best of all outlets we visited. Officially the outlet offered a free wifi, but it never worked, and we could not get online. A bad wifi meant in this case a direct loss in turnover for the outlet stores. They made fun of the restaurants, who translated their menus into Russian, but not into Chinese, but that is surmountable. No working wifi is a killer.
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Friday, April 12, 2013

What are Chinese tourists buying? - Wei Gu

Wei Gu
Wei Gu
Chinese tourists have taken over cities like Paris and Milan, purchasing large amounts of luxury goods. WSJ's wealth editor Wei Gu gives a few tips for foreign companies. Stay out of China, and do not expect to make money on food and hotels.

Only three percent of the Chinese have a passport, so what cities like Milan and Paris are seeing is only the top of the relatively better-off Chinese tourists, Wei Gu explains. Two reasons have the Chinese to shop for their luxury brands abroad. First, it is cheaper, because of the unfavorable tax for foreign luxury products in China. And second, the snobbish element: they do not want to be seen with a Louis Vuitton bag their maid can also buy in China. They prefer products that are not available in China, so it is an important strategic decision for foreign brands to stay out of China.

And while Chinese tourist splash out a lot of money for luxury good, they save on food and hotels. They travel in groups, prefer to stay in budget hotels and  do not want to spend too much on (Chinese) food. At least, not yet.

Wei Gu is a speaker at the China Speakers Bureau. Do you need her at your meeting or conference? Do get in touch or fill in our speakers' request form.

Getting money out of the pockets of Chinese is not easy. But apart from luxury goods, education is high on the agenda. The China Weekly Hangout discussed February 7 whether that is a smart investment, is education a goldmine or a black hole. Present are +Paul Fox and +Andrew Hupert, moderated by +Fons Tuinstra

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