Sunday, April 22, 2007

When your people keep on running away - part II


Welcome at school

Last week I shared with you the trouble of a foreign manager who saw his staff leave, regularly and in relative large numbers. That story triggered off quite some reactions, but none of those made it to this weblog. Some I want to share with you:
A Chinese manager now working for an international company in Europe thought it was funny, since she knows both sides of the coin. "Here in Europe people never leave their company. They hang on five, ten, fifteen years. I do not think that is healthy for both the company and their staff."
A colleague recalled a conversation she had with a manager of McDonald's. "Some people think we are a food company," he said. "Others think we are in real estate. Both are wrong. What we essentially are is a school. We get people who just come from school or have very little experience. We teach them to come on time, working in a team, dress neatly, get familiar with all the business processes. And when they know all this, after three, four months, they leave again for another company where they can use these skills. And we start training a new group of people."
A Shanghai-based lawyer thought the story lacked any sense of reality. "When people leave, it is always about money," he says. "You listen too much to those HR-people doing exit-interviews. Of course people lie then, they never say they leave because of the money, but that is always the reason."

No comments: