The trouble with big data - Tricia Wang

Tricia Wang

The problem with big data is that they need interpretation, argued sociologist Tricia Wang on the recent EPIC2013 in London. In the way they seem like the oracles in Ancient Greek. More numbers does not mean we are better in predicting the future. A report by Erin Taylor.

Erin Taylor:

The big problem with “big” data, claims Wang, is that we feel that it reflects truth, yet it really requires interpretation. And we can get our interpretations incredibly wrong. She presents the case of an American family who were visited by an anti-terrorism force after the Boston bombing. The woman had googled “pressure cooker” and her husband searched for “backpack.” 

It’s not just the government who can’t see the context forest for the data trees. Wang reports that Kodak filed for bankruptcy despite being early players in the digital camera market. The problem was that they assumed that customers would use digital cameras in exactly the same way as analog cameras. But sharing and printing practice changed completely as cameras were integrated into a polymedia landscape. 

Wang uses these divergent cases to argue that ethnography gives data context: all numbers need interpretation and analysis. 

Curiously, some parties are trying to quantify the qualifiers. Apparently, Unilever now require all ethnographers who work with them to be accredited by Unilever themselves. They’ve invented a host of metrics to determine what counts as good ethnography. It’s nothing if not ironic that they are using quantification to judge a method that is being used to solve problems that quantification can’t handle.

The full report by Erin Taylor.

Tricia Wang is a speaker at the China Speakers Bureau. Do you need her at your meeting or conference? Do get in touch or fill in our speakers' request form.

China Weekly Hangout
What is behind due diligence firms in China, we asked ourselves as one of the leading voices in the industry, Peter Humphrey was arrested last summer for illegal business practices. The +China Weekly Hangout will discuss due diligence of the due diligence firms on September 25. You can read our announcement here, or register for participation at our event page. Joining us from Taiwan is Miguel De Vinci (aka 李洛傑).

Are the cyber wars a new cold war in a new coat, the +China Weekly Hangout asked on June 7? Joined by media lecturer +Paul Fox from HKU, security consultant +Mathew Hoover from Hong Kong and China-Africa scholar +Winslow Robertson from Washington DC. Moderation by +Fons Tuinstra, of the China Speakers Bureau, from Lausanne, Switzerland.

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