Monday, September 16, 2019

China's consumers hate to go for a premium product - Ben Cavender

Ben Cavender
Competition between Starbucks and Luckin has been heating up, and Luckin seems to focus on a higher segment of the market. But business analyst Ben Cavender warns the company might fall into a sword it helped to create itself, he tells to Reuters.

Reuters:
Luckin CEO Qian Zhiya said the company was on track to break even at a store level at every store during the third quarter because rising scale would it give it more bargaining power to lower input costs. Store level costs exclude marketing expenses. 
Ben Cavender, Shanghai-based principal at China Market Research Group, cautioned that might prove to be a tall order. 
"It's difficult because they have trained consumers to only want to go to the stores when there are big discounts," he said, adding that each store does not attract enough customers to cover cost of operations. 
"Eventually they will probably have to cut non-performing stores and find a way to convince people that they have improved coffee quality along with slightly higher prices."
More in Reuters.

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