Showing posts with label JD.com. Show all posts
Showing posts with label JD.com. Show all posts

Monday, June 19, 2023

Consumer confidence remains low, even with massive festival support – Shaun Rein

 

Shaun Rein

China’s consumer confidence remains low, even when its largest e-commerce platforms offer massive support, says business analyst Shaun Rein at the Hill. Rein said that consumers were less likely to spend more during 618 as merchants had already been discounting heavily for years because of the pandemic, and deals were not that much better compared to previous months.

The Hill:

Analysts say that consumption remains soft this year as China emerges from the pandemic, even as platforms including JD.com, Tmall, Taobao and Pinduoduo offered billions in subsidies.

“Chinese consumer confidence remains weak due to a mix of geopolitics, continued weakness from COVID-19 and domestic Chinese politics,” said Shaun Rein, founder and managing director of the China Market Research Group in Shanghai.

Rein said that consumers were less likely to spend more during 618 as merchants had already been discounting heavily for years because of the pandemic, and deals were not that much better compared to previous months.

In March, JD.com launched a “10 billion yuan subsidies” program to compete with rival Pinduoduo, which is known for its low-priced goods. The CEO of Alibaba’s e-commerce business unit, Trudy Dai, also previously pledged to make “huge, historic” investments to attract users to its platforms.

“For months, Chinese consumers have been price-conscious, looking for deals and trading down across most product categories,” Rein said.

More at the Hill.

Shaun Rein is a speaker at the China Speakers Bureau. Do you need him at your meeting or conference? Do get in touch or fill in our speakers’ request form.

Are you looking for more experts on consumers at the China Speakers Bureau? Do check out this list.

Tuesday, April 20, 2021

In China social media and e-commerce are merging into one – Ashley Dudarenok

 

Ashley Dudarenok

The main difference with the rest of the world is that in China social media and e-commerce merged into platforms, says China marketing guru Ashley Dudarenok. When you want to dive into China, you have to pick your platform and realize they are different from what you are used to, she adds. Most likely you have to pick one of them.

Ashley Dudarenok is a speaker at the China Speakers Bureau. Do you need her at your (online) meeting or conference? Do get in touch or fill in our speakers’ request form.

Are you looking for more marketing experts at the China Speakers Bureau? Do check out this list.


Wednesday, December 02, 2020

The retail ecosystem: China’s biggest change – Ashley Dudarenok

 

Ashley Dudarenok

China’s biggest change over the past two years has been the development of its retail ecosystem, says marketing veteran Ashley Dudarenok at her vlog. Not only by thinking it out, but by implementing a change that has affected retail profoundly.

Ashley Dudarenok is a speaker at the China Speakers Bureau. Do you need her at your (online) meeting or conference? Do get in touch or fill in our speakers’ request form.

Are you looking for more experts on China’s digital transformation? Do check out this list.


Tuesday, September 22, 2020

Digital insurance boomed post-COVID – Rupert Hoogewerf

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Rupert Hoogewerf

Digital insurance has become one of the post-corona winners in China, says Rupert Hoogewerf, chief researcher of the Hurun China Rich List as his firm published the first list of top-10 digital insurers, according to Asia One.  Health insurance was one of the key winners, he says.

Asia One:

The post-pandemic era has seen health becoming one of the hottest topics and diversified insurance products, said Rupert Hoogewerf, the chairman and chief researcher of Hurun Report. Quoting statistics from Insurance Association of China, Hoogewerf said Chinese insurers’ premium income increased by 6.5 percent year on year to 2.7 trillion yuan in the first half of the year.

Insurance agencies have played a crucial part in insurance purchases, whose premium income has accounted for over 80% of the total premium income for the past consecutive years, Hoogewerf noted, adding that the practice of independent service providing and marketing has shaped the insurance sector, and, at present, near 70% of China’s 700 national insurance agencies are eligible to market online.

Digital insurance in China has enjoyed leap-forward development in the past years, Hoogewerf said. He further explained that, besides internet giants Baidu, Alibaba, Tencent and JD.com, Ctrip, Didi, Meituan and other platforms have rolled out insurance services. Relying on massive active users and taking advantages of big data and cloud computing technologies, those companies have designed insurance products in accordance with the consumption scenarios of their original platforms, including entertainment, shopping, travelling and mutual health aid, to meet the insurance needs of different customer groups, said Hoogewerf. For instance, Hoogewerf added, Ant Insurance provides shipping insurance for online shopping and Ctrip offers insurance for flight accidents and delay.

In digital insurance business, there are other companies that worth gaining people’s attention, such as scenario-based health insurance marketing agencies represented by Qingsong Health Group’s insurance platform, and China’s earliest online platforms that obtained online insurance brokerage licenses represented by Huize Insurance, said Hoogewerf.

As insurtech embraces a new development era in both China and the global market, multiple business players have been competing for the position of industry leaders, Hoogewerf noted. He said the prospects of Chinese digital insurance agencies are promising, given the trend of independent service providing and marketing in insurance industry as well as the rapid development of internet technology.

More (including the top-10) at Asia One.

Rupert Hoogewerf is a speaker at the China Speakers Bureau. Do you need him at your (online) meeting or conference? Do get in touch or fill in our speakers’ request form.

Are you looking for more experts on the corona virus crisis at the China Speakers Bureau? Do check out this list.

Friday, November 29, 2019

How can foreign brands deal with Chinese consumer boycotts? - Shaun Rein

Shaun Rein
Getting into hot water with China's consumers, its government or both happens regularly to foreign brands. Business analyst Shaun Rein uses the latest NBA-upheaval to explain how those boycotts work, and how foreign brands can deal with them, according to the Marketplace.

The Marketplace:

China’s nearly 1.4 billion consumers take issues about the country’s territorial integrity seriously. “They go back to what they consider humiliation during the Qing Dynasty,” said Shaun Rein, author of the book, ‘The War for China’s Wallet.’  
“They feel that the Western powers, led by the British, enslaved the Chinese to opium [and] destroyed the country’s economy.”... 
Chinese firms suspended or canceled sponsorship deals with the National Basketball Association last month after Houston Rockets’ general manager, Daryl Morey, tweeted support for protesters in Hong Kong.  
Ecommerce giants Alibaba, JD.com and Suning voluntarily removed Houston Rockets merchandise from their platforms.  
“They’re showing the government that they will support the motherland,” Rein said.
There are some signs that NBA is on a slow route to recovery in China. While Chinese state broadcaster CCTV has not resumed airing NBA games, internet giant Tencent has — except for the ones involving the Rockets.  
Rein, who is also founder of the China Market Research Group, suggested the best way for foreign brands to combat these boycotts and bans is to issue a sincere apology.  
“What we tell our clients is stand up, apologize [and say] ‘We are sorry. We respect China. We respect China’s sovereignty issues,’” he said. “Then afterwards you can say pretty much anything, as long as you’re showing respect to the Chinese people.”  
Rein said the NBA fell far short of that but, even so, that public anger appeared to have subsided after Chinese state media stopped covering the controversy.
There are times, however, when the central government, via the state press, whips up public anger.
In 2016, China felt threatened when South Korea signed a deal with the U.S. to deploy an American anti-ballistic missile shield called the Terminal High Altitude Area Defense (THAAD).
Rein said the government criticized South Korea in the Chinese state press.  
“They basically said: ‘How dare this little country install something that could be an offensive tool against us,’” he said. Chinese consumers took the cue. They stopped buying Korean cars, cosmetics and snacks.  
South Korean supermarket chain Lotte, because it provided land for the South Korean military to build the THAAD system, was the hardest hit.

More in the Marketplace.

Shaun Rein is a speaker at the China Speakers Bureau. Do you need him at your meeting or conference? Do get in touch or fill in our speakers' request form.

Are you looking for more branding experts at the China Speakers Bureau? Do check out this list.  

Friday, January 04, 2019

China leads innovation in global retail - Shaun Rein

Shaun Rein
China is leading the innovation for retail and two to three years ahead of the US, says business analyst Shaun Rein, author of The War for China’s Wallet: Profiting from the New World Order, to CSB News. Internet giants like Alibaba started on mobile and then turned to brick-and-mortar, unlike the traditional retail who try to force online upon their customers.

More at CSB News. Shaun Rein is a speaker at the China Speakers Bureau. Do you need him at your meeting or conference? Do get in touch or fill in our speakers' request form.

Are you looking for more e-commerce experts at the China Speakers Bureau? Do check out this list.

Monday, December 31, 2018

JD: trying to reframe their story - Ben Cavender

Ben Cavender
Alibaba's major competitor JD is trying to change its corporate structure, after its CEO and owner Liu Qiangdong has been accused - and acquitted - of sexual misconduct. Business analyst Ben Cavender sees an effort to reframe the JD story, he tells in Benzinga.

Benzinga:
JD's change comes at a time when investors are concerned with the company's corporate structure in which CEO Liu Qiangdong controls nearly 80 percent of all voting rights, WSJ said. The company's board cannot meet without his presence unless he recuses himself, and this became a more notable issue after the executive was briefly arrested in Minneapolis on suspicion of rape. 
The Chinese company's move to change its structure could be seen as an attempt to "change the narrative" surrounding the company, China Market Research Group's Ben Cavender told WSJ. From a public relations point of view, the restructuring move following Minneapolis authorities declining to press any charges against Qiangdong is encouraging, he said. 
Some uncertainty remains over what the revamped JD structure will look like, and it "doesn't change the fact that [Qiangdong] has the voting rights and power at the end of the day," Cavender said. Other analysts told WSJ they are skeptical the CEO will diminish his influence on JD behind the scenes.
More in Benzinga.

Ben Cavender is a speaker at the China Speakers Bureau. Do you need him at your meeting or conference? Do get in touch or fill in our speakers' request form.

Are you looking for more branding experts at the China Speakers Bureau? Do check out this list.  

Wednesday, November 14, 2018

Comparing Alibaba and JD at Single's Day - Ashley Dudarenok

Ashley Dudarenok
Marketing expert Ashley Dudarenok, co-author of Unlocking the World's Largest E-market: A Guide To Selling on Chinese Social Media, looks back at the successful 11.11 Single's day and compared Alibaba and competitor JD. She also noticed an emerging anti-consumerism movement at Weibo, where a growing number of people refuse to buy during this shopping festival.

Ashley Dudarenok is a speaker at the China Speakers Bureau. Do you need her at your meeting or conference? Do get in touch or fill in our speakers' request form.

Are you looking for more marketing experts at the China Speakers Bureau? Do check out this list.

Tuesday, October 23, 2018

Explaining Alibaba's Single's Day - Ashley Dudarenok

Ashley Dudarenok
11.11 is Alibaba's Single's Day, an annual online shopping festival and marketing expert Ashley Dudarenok explains where it is coming from. Last year Alibaba had a turnover of US$25 billion, while competitor JD claimed US$19 billion for the 11-day festival. Ashey on the power of data.


Ashley Dudarenok is a speaker at the China Speakers Bureau. Do you need her at your meeting or conference? Do get in touch or fill in our speakers' request form.

Are you looking for more marketing experts at the China Speakers Bureau? Do check out this list.

Monday, September 10, 2018

JD.com shareholders are getting nervous - Shaun Rein

Shaun Rein
While the criminal case for sexual harassment against JD.com CEO Richard Liu is still unclear, to say the least, its shareholders are getting nervous, says financial analyst Shaun Rein, and author of The War for China's Wallet: Profiting from the New World Order to the Nikkei Asian Review.  "Worries will grow over time if the stock continues to slide."

Nikkei Asian Review:
That doesn't mean JD.com's shareholders are sitting quietly. While Walmart declined to comment on whether it has queried the company about the allegations against Liu and Google did not respond, institutional investors are worried. 
"Shareholders are hugely concerned," said Shaun Rein, managing director of China Market Research Group in Shanghai, who said he had recently spoken with about 20 funds which have invested in JD.com or Tencent. "The uncertainty is bad for stock prices and bad for partnerships. Worries will grow over time if the stock continues to slide." 
Funds are likely to query the company about the criminal case, said Jamie Allen, secretary-general of the Asian Corporate Governance Association. "They won't refrain from talking to JD about it," he said. "They would have some opportunities to raise it."
More in the Nikkei Asian Review.

Shaun Rein is a speaker at the China Speakers Bureau. Do you need him at your meeting or conference? Do get in touch or fill in our speakers' request form.

Are you looking for more financial analysts at the China Speakers Bureau? Do check out this list.

Friday, August 17, 2018

Why JD.com is in trouble, and Tencent not - Shaun Rein

Shaun Rein
JD.com reported bad figures, after also Tencent, and according to business analyst Shaun Rein, author of The War for China's Wallet: Profiting from the New World Order talking to Bloomberg, JD.com is in trouble because of its now obsolete technology, while competition is heating up. More established players like Tencent and Alibaba face less trouble since they can diversify easier over different industries.

Shaun Rein is a speaker at the China Speakers Bureau. Do you need him at your meeting or conference? Do get in touch or fill in our speakers' request form.

Are you looking for more experts on China's e-commerce? Do check out this list.


Tuesday, November 14, 2017

Manipulating figures, part of the Single's Day game - Shaun Rein

Shaun Rein
The top-2 e-commerce players Alibaba and JD.com accused each other of manipulating the turnover they recorded at China's Single's Day. Business analyst Shaun Rein would not believe either of them, he tells the Sixth Tone.

Sixth Tone:
Behind the quarrel is an all-out war to conquer the world’s largest and fastest-growing e-commerce market, industry analysts say. According to iResearch, a Chinese internet consulting firm, Tmall accounted for 56.6 percent of all business-to-consumer e-commerce sales in 2016, while JD.com came in second with 24.7 percent of all sales. 
“Both companies are manipulating the numbers to make themselves look good — for reporters and brands, and to get consumers excited,” said Shaun Rein, author of the upcoming book “The War for China’s Wallet” and founder of China Market Research Group, a strategic market intelligence firm in Shanghai. Winning the annual shopping festival “is really like a trophy,” he told Sixth Tone.
More at the Sixth Tone.

Shaun Rein is a speaker at the China Speakers Bureau. Do you need him at your meeting or conference? Do get in touch or fill in our speakers' request form.

Are you looking for more experts on e-commerce at the China Speakers Bureau? Do check this list.  

Friday, November 18, 2016

Drones open e-commerce for 600 million customers - Andy Mok

Andy Mok
Andy Mok
JD.com, Alibaba´s largest competitor at e-commerce, has started to deploy drones to bring parcels to the country side. It opens a market to potentially 600 million rural customers for e-commerce, tells business analyst Andy Mok at AP. A market that was up to a short while ago, hard to reach. (starts at 2:40, after some Chinese)

Andy Mok is a speaker at the China Speakers Bureau. Do you need him at your meeting or conference? Do get in touch or fill in our speakers´request form.

Are you looking for more experts on e-commerce at the China Speakers Bureau? Do check out this list. 

Friday, May 06, 2016

Alibaba is doing better than expected - Shaun Rein

Shaun Rein
Shaun Rein
There has been too much negativity about Alibaba, says business analyst Shaun Rein to Bloomberg. While commodities like steel and coal have a hard time, consumer spending it going up in the 3-4th tier cities, and Alibaba will profit from it, even more than competitor JD.com.

Shaun Rein is a speaker at the China Speakers Bureau. Do you need him at your meeting or conference? Do get in touch or fill in our speakers´request form.

Shaun Rein will be spending much of the month July at the US east cost. If you want to have him as a speaker, without paying for his return trip from Shanghai, do get in touch.

Are you looking for more speakers on e-commerce in China? Do check out this list.